Refund policy

Return and Refund Policy

Last Updated: [2/24/2023]

1. No Returns for Non-Defective Products

At Goat Transfers (hereafter referred to as "Goat Transfers," "we," "us," or "our"), we specialize in providing high-quality products. Due to the nature of our products, we generally do not accept returns for non-defective items.

2. Error on Our Part

a. If there is an error on our part, we will take full responsibility for the mistake and provide a credit to your Goat Transfers account and/or offer you a reprint.

3. Damaged or Defective Products

a. If you receive a damaged or defective product, please contact our customer support team at support@goattransfers.com within 30 days of receipt for assistance.

b. We will work with you to resolve any issues related to damaged or defective products.

4. Non-Returnable Items

a. Customized or personalized products are non-returnable unless they are damaged or defective in which case we will offer a reprint.

5. Delays and Shipping Refunds

a. We are not responsible for any delays in the delivery of your order caused by the courier or acts of God (such as inclement weather and natural disasters).

b. Shipping charges, including those for expedited or international shipping, are non-refundable unless there is an error on our part.

6. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please contact us at support@goattransfers.com for assistance.

7. Policy Changes

Goat Transfers reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on our Website, and the "Last Updated" date will be revised accordingly.